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The Mary Sue

Rachel Thomas

Chicago woman’s new Aritzia Super Puff becomes busted. Now she’s de-influencing people who were eyeing the $450 coat: ‘Never an issue with North Face’

Aritzia North Face Olive Reddit TikTok

A woman owned a $450 Aritzia Super Puff for less than a year. Then, the zipper broke, and the company did not assist her with repairs or replacing the jacket.

“How I have to get out of my less than one year old Aritzia Super Puff jacket because my zipper is busted and Aritzia doesn’t want to send a new one for free,” said Olive (@livmaranan), a TikTok content creator whose video has generated over 878,000 views since posting.

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