Cheesecake Factory server Wesley Twiggs is absolutely dominating the competition and raking in higher tips by ditching the traditional pen and notepad in favor of memorizing massive food orders using mental imagery. This is the definition of working smarter, not harder, and it’s a strategy any service industry worker can start using today.
Twiggs, who is a TikToker and has been working at the popular chain for four years, recently shared his technique, explaining that it’s the reason he consistently holds the No. 1 sales spot at his location. Servers rely heavily on customer generosity, so having a psychological trick up your sleeve that makes you stand out is a huge advantage.
