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The Guardian - US
The Guardian - US
Adrienne Matei

‘Hey man, I’m so sorry for your loss’: should you use AI to text?

Earlier this spring, Nik Vassev heard a high school friend’s mother had died. Vassev, a 32-year-old tech entrepreneur in Vancouver, Canada, opened up Claude AI, Anthropic’s artificial intelligence chatbot.

“My friend’s mom passed away and I’m trying to find the right way to be there for him and send him a message of support like a good friend,” he typed.

Vassev mostly uses AI to answer work emails, but also for personal communications. “I just wanted to just get a second opinion about how to approach that situation,” he says. “As guys, sometimes we have trouble expressing our emotions.”

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