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Tom’s Guide
Tom’s Guide
Technology
Jeff Parsons

ChatGPT went down — full timeline as major outage hit users worldwide

ChatGPT OpenAI United States Sam Altman Tom Guide
ChatGPT on iPhone .

ChatGPT experienced an unplanned outage today, January 23, 2025, affecting users in the U.S., U.K and around the world. Reports started to emerge on outage-tracking site DownDetector and across social media at around 4am PT/ 7am ET/ 12pm GMT with no official word from parent company OpenAI on what the cause is.

Tom's Guide was able to verify the outage ourselves in London with the desktop version of the chatbot serving up a bad gateway error. Meanwhile, the app's status page showed the platform was "experiencing elevated error rates".

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