
Businesses are less likely to use ChatGPT today than they were six months ago – the first time the chatbot’s usage has fallen since it launched in November 2022, a new analysis has found.
The report from US software company Netskope found that 78 per cent of organisations used the artificial intelligence (AI) chatbot from OpenAI recently, down from 80 per cent in February 2025. It was the only AI platform to see a decline in that period.