ChatGPT can hurt employee performance when used on the wrong tasks

Two business colleagues looking at laptop and discussing a new project in the office. (Credit: Luis Alvarez—Getty Images)

Good morning!

 A new study from Boston Consulting Group’s Henderson Institution think tank and academics at four top business schools, including Harvard Business School and MIT Sloan School of Management, provides some early insight into the benefits of generative AI when used for the right tasks—and the destruction it can create when used for the wrong ones.