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Broadcasting & Cable
Broadcasting & Cable
Business
Daniel Frankel

Charter Lays Off More Than 1,000 Call Center Employees Amid Continued Consolidation

Charter Spectrum
Charter Spectrum call center.

After shuttering call centers in Milwaukee, Cincinnati and Syracuse, New York, earlier this year, Charter Communications has embarked on a new wave of customer-service consolidation. 

Also read: Charter Says It’s Shifting and Expanding Its Call Centers to Keep Up With Its Changing Business, Has No Plans to Move Them Back Overseas

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