A boba shop worker in Charlotte says a customer reduced her to tears after a lengthy dispute over a drink order escalated into shouting and swearing, all in front of the customer’s 6-year-old daughter.
The worker, who posts under the username @seriouslyaddisonscousin and goes by Lilly Rae, shared the story in a TikTok video that has drawn 2.7 million views and more than 1,700 comments. She said her manager encouraged her to post about the incident after it happened.
