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Fortune
Fortune
Beatrice Nolan

Character.AI bans teen chats amid lawsuits and regulatory scrutiny

Character.ai logo (Credit: Getty Images)

AI startup Character.AI is cutting off young people’s access to its virtual characters after several lawsuits accused the company of endangering children. The company announced on Wednesday that it would remove the ability for users under 18 to engage in “open-ended” chats with AI personas on its platform, with the update taking effect by Nov. 25.

The company also said it was launching a new age-assurance system to help verify users’ ages and group them into the correct age brackets.

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