Commuters in Singapore were left stunned on 20 August 2025, after ride-hailing giant Grab briefly quoted fares exceeding S$1,000 (£575) for short journeys that typically cost less than S$20. Some users reported seeing prices as high as S$1,500 (£880), sparking outrage on social media and prompting a flood of complaints.
The anomaly, which Grab later confirmed was caused by a 'temporary display bug', forced the company to halt bookings, roll back a faulty update and promise full refunds to affected riders. Screenshots of the inflated fares quickly went viral on X (formerly Twitter) and Facebook, fueling chaos across the city's central business district.
