Ofcom has ruled Channel 4 breached its broadcast licence conditions after outrage over its subtitle services and lack of communication.
Last year, the broadcaster experienced a number of major problems for a number of months, caused by issues at the centre which handles its playout services. It was found Channel 4 "fell short" of the statutory requirement to subtitle 90% of its programme hours over 2021 on the Freesat service.
In September 2021, Red Bee Media suffered a "catastrophic failure" following a release of fire-suppressant gas, severely damaging a large number of hard disks in a variety of systems. The incident caused significant disruption to several broadcasters’ operations, including their access services.
