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Benzinga

Business

Adrian Volenik

CEO Says AI Is Taking On 'Soul-Crushing Jobs' With Agents That Work 24/7, Never Eat, And Never Need Benefits

Bill McDermott United States ServiceNow ServiceNow, Inc. Marc Benioff Goldman Sachs Salesforce

Businessman,Using,Technology,Ai,Artificial,Intelligence,Use,Analytics,,Automation,For

Artificial intelligence is rapidly reshaping how major companies run their operations, with some executives saying it's already transforming the workforce. ServiceNow Inc. (NYSE:NOW) CEO Bill McDermott says AI agents are taking over repetitive, draining work—and doing it without lunch breaks or healthcare benefits.

AI Steps Into Support Roles

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