KOLKATA: Plywood and veneer manufacturer CenturyPly launched Total Cover on Monday in Kolkata, claiming it to be the first such warranty commitment on plywood. After 2.5 years of research, the company came up with this concept that reimburses the cost of defective plywood together with the furniture-related costs arising from that defect - plywood, laminates or veneers, adhesives, labour and transportation - within 10 years of the purchase.
Homeowners can register their purchase online within ninety days, receive a digital warranty certificate and initiate claims through the warranty portal or customer support. Every claim is supported by technical inspection and a structured service process. After the ten-year Total Cover period, products continue with their standard warranty processes.
