The District Consumer Disputes Redressal Commission in Thrissur has held the Central Bank of India responsible for losing an original Pattayam (land title deed) that had been deposited as collateral for an agricultural loan. The commission observed that the bank's negligence deprived the property owner of the ability to fully exercise her rights over the land, reported TOI.
The commission directed the bank to pay Rs 2.5 lakh as compensation and Rs 10,000 towards litigation expenses. Both amounts will carry interest at 9 per cent per annum until payment.
