Center Parcs has come under fire once again after telling guests that pools and restaurants will be shut despite making a u-turn decision over a full closure on the day of the Queen's funeral.
The staycation operator, which has parks across the UK, was slammed on Tuesday after it made a last minute announcement to customers that all locations would be shut to guests on Monday out of respect to Queen Elizabeth II.
Those who had booked across the long weekend faced being turfed out by the leisure giant, which responded to critics by backtracking and claiming it would instead remain open on the Bank Holiday.
But customers have unleashed a second wind of fury after discovering that while their stays will go ahead, pools and restaurants will be closed and new arrivals told not to turn up until Tuesday.
In an updated statement, a spokesman for the holiday village chain said: "Like many businesses we have taken the decision to close all our UK villages on Monday 19th September.
"This decision was taken as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment.
"We have contacted all the guests due to arrive on Monday 19th September and offered them a number of different options. Our villages will be open to welcome guests on Tuesday 20th September.
"The vast majority of our guests are either due to arrive or depart on Monday 19th September.
We have however, reviewed our position regarding the very small number of guests who are not due to depart on Monday and we will be allowing them to stay on our villages rather than having to leave and return on Tuesday.
"The villages will still remain closed on Monday and we will be offering a discount for the lack of facilities available on that day."
Penny Smith, an NHS nurse from Dover, Kent, had been due to start her break in the expansive Elveden resort with her husband and daughter's family on Monday, but were told by Center Parcs they should not travel until Tuesday.
She told MailOnline: "We only have a five day holiday booked and it's the only holiday we will be having this year due to recent financial hardships.
"I am a nurse with the NHS and we are still expected to work at times like these, it's just unlucky if you're rostered to work on that day, so why does Center Parcs not do the same?
"Our grandchildren are so upset about the fact that they only have four days there now, and in fact, we are all very upset and appalled that they can do this to people who pay a lot of money to this company and yet get treated like this.
"I am very upset about the Queen's death, but do think that this is very unnecessary."
Others blasted the holiday chain on social media.
One Twitter user wrote: "So you're allowing people to stay but won't accept new arrivals Monday? Still pretty poor because now you're only penalising one set of customer rather than all customers."
Government guidance states that it is up to the discretion of individual businesses whether they decide to close for the funeral.
However the Cabinet Office advises businesses to consider the nature, location and tone of any planned events during this period of mourning.
Center Parcs has five sites across the UK; Elveden Forest, Suffolk; Longleat Forest, Wiltshire; Sherwood Forest, Nottinghamshire; Woburn Forest, Bedfordshire; and Whinfell Forest, Cumbria.
Rival resort Butlins said it would remain open with new arrivals instead asked to come two hours later than usual.
A spokesman said this would 'allow our team time to watch the funeral and pay their respects'.
A number of other bizarre closures have also caused controversy.
Norwich City Council's decision to close various bike racks throughout the city to mourn the late monarch was met with ridicule online.
Supermarket chain Morrisons later announced it had turned its checkout bleeps down and music and tannoy announcements have been switched off in stores as a mark of respect to the Queen.
The change was noticed by one customer, who took to Reddit to explain he was struggling to pay for his shopping after not being able to hear the 'bleeps', Mail Online reports.
Busking on the London Underground has also been suspended.
A TfL spokesperson said: 'During the period of national mourning, we have taken the decision to pause the busking scheme across our network, and we will reopen the scheme following this'.
