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CDK Global Car Dealerships Back Online After Cyber Incident

Vehicles sit in a row outside a dealership, June 2, 2024, in Lone Tree, Colo. Car dealerships across North America have faced a major disruption this week. CDK Global, a company that provides s

CDK Global has announced that nearly all of the approximately 15,000 car dealerships in North America using its software are now back online to its core management system following a cyber incident that caused a software blackout. The outage, which began on June 19 after two cyber incidents, affected CDK's systems that provide software solutions to car dealerships for various operations such as scheduling and record-keeping.

An automated message on CDK's customer care phone line stated that they are ahead of the anticipated schedule in restoring services, with the company actively working to bring other applications online. CDK expects the Customer Relationship Management system to be operational by July 4.

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