New Delhi: Facing CCI's anti-trust probe for alleged unfair business practices, the country's largest airline IndiGo has proposed to set up a crisis management group, a dedicated grievance redressal mechanism and temporarily hand over slots to airport authorities in case of large flight disruptions as part of commitments to address the anti-competitive concerns.
The Competition Commission of India (CCI), in February, ordered a detailed probe against IndiGo for unfair business practices after the airline cancelled thousands of flights due to operational issues in December 2025, causing hardships to passengers.