CBP One: The U.S. government's mobile app for migrants and the criticism it faces from advocates

"The long delays and lack of information have resulted in some people crossing irregularly into the U.S.” Amnesty International says. (Credit: AFP)

CBP One, launched in October 2020, is a mobile application available in Apple and Google Play stores that serves as a single portal to a variety of CBP services for migrants, including submitting information in advance and scheduling an appointment to present themselves at one of the eight ports of entry.

In the state of Arizona, there is the Nogales' port. In Texas, the ports are Brownsville, Eagle Pass, Hidalgo, Laredo, and El Paso. In California, the ports are Calexico and San Ysidro.