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AAP
AAP
Business

CBA seeks to reassure customers at 'challenging time'

CBA Matt Comyn Commonwealth Bank
CEO Matt Comyn says all regional Commonwealth Bank branches will remain until at least July 2027. (Dan Himbrechts/AAP PHOTOS)

The CEO of Australia's largest retail bank has penned a letter of reassurance to customers amid cost-of-living pressures and a slip in its shares.

"It's been a challenging time for Australian households and businesses, and we know many customers have been looking forward to lower rates," Commonwealth Bank CEO Matt Comyn said in a letter that hit most patrons' email inboxes on Monday.

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