The cause of overcrowding at Jamie Webster's sold out gig has been confirmed following an investigation.
Some 11,000 people made their way to the M&S Arena to watch the 28-year-old singer perform at his highly-anticipated hometown show on November 19 last year. However, claims quickly surfaced online of long queues, as well as "overcrowded bars and flooded toilets".
Jamie Webster announced on stage that police were at the concert before he was forced to cut his encore, and played an apparent shortened set as concern grew among the crowd. But operators at the arena have confirmed they had "operational issues".