The managing director of customers at energy firm EDF has said consumers face a “dramatic and catastrophic winter”. Philippe Commaret made the prediction when he told BBC Radio 4’s Today programme that the company is to launch a campaign, including an app, which will give customers advice on how to reduce their energy costs.
Mr Commaret said: “By way of context, I have to mention that we face, despite the support that the Government are already announced, a dramatic and catastrophic winter for our customers. “In fact, in January half of the UK households might be in fuel poverty. That’s the reason why we want to take actions in order to do everything we can do in order to help our customers.
“So, we are announcing today that we are going to launch a campaign in order to reach hundreds of thousands of our customers to provide them further support to help them cut their costs, but also make sure that they are accessing all the available support that is available for them.”
