Users of payment services like Zelle and PayPal faced a growing number of scam calls and messages over the past year, a new report says.
The study, by background check company BeenVerified, reveals peer-to-peer service scams gained considerable traction in 2022. Analysts studied more than 165,000 scam calls and texts reported in the past three years to identify scammer patterns and determine which ones were on the rise.
The analysis comes as reports show fraud worsening on the payment service Zelle. Banks that own the app are beginning to assume responsibility, and some are formulating a plan to reimburse scammed customers.
