Used-car platform Cars24 has eliminated job titles, grades and organisational bands across its workforce, becoming one of the few technology companies globally to dismantle traditional corporate hierarchy at scale as it seeks to redesign itself for the artificial intelligence era.
The Gurugram-headquartered company said every employee will now share a single designation — Builder— under a new operating philosophy called Flatland, where authority is derived from ownership, execution and customer impact rather than formal rank.
