A care home has been ordered to improve for the second time after an inspection found residents' safety was ‘not always assured’. Hilltop Hall Nursing Home, in Stockport, has again been rated as ‘requires improvement’ by care watchdog the CQC following an inspection focusing on how ‘well led’ and ‘responsive’ the service is.
Based at Dodge Hill, in Heaton Norris, the home provides personal and nursing care to up to 54 older people. During a visit in May, inspectors found that residents were 'supported to have maximum choice and control of their lives’, with 'kind' staff helping them in the ‘least restrictive way possible and in their best interests’.
However, a new report says that it has not made enough progress since the previous inspection - carried out in February last year - and remains in breach of two care regulations. Officials found that the manager had ‘not always ensured the safety of people around the home’, and had ‘concerns with staff practice and the environment.
