A Tata Harrier EV owner ended up stranded on the road on more than one occasion within months of buying the car, after it kept breaking down due to a smart key fault and a locking system that would not work properly. A Telangana consumer commission has now ordered the dealer to refund close to Rs 24 lakh to the buyer and pay Rs 65,000 in compensation and costs.
The buyer had taken a loan to purchase the electric SUV for over Rs 26 lakh in August 2025. Within weeks of taking delivery, the vehicle started giving trouble, with the smart key losing range and the central locking system failing on and off, leaving the owner stuck on the road each time it happened. The buyer approached the commission after repeated visits to the service centre failed to fix the problem permanently.
