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The Guardian - UK

Business

Zoe Wood

Car insurance error took cost to more than £2,000

Co GA Insurance Aviva

Aviva apologised for the delay in removing the erroneous claim. Photograph: Andrew Matthews/PA

My 19-year-old son, CO, passed his driving test in the summer of 2022 but unfortunately had an accident and wrote off his car later that same year.

Due to an error, two accidents have been entered on the motor insurance database by his insurer, General Accident, and when his new insurer, WiseDriving, discovered this, it added an extra £860 to his premium, taking the overall cost to £2,000.

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