As artificial intelligence (AI) and other emerging technologies continue to advance in scope and sophistication, pressure is mounting on IT teams to rapidly deploy these tools. That pressure is exacerbated by relentless resource constraints and the increasing struggles to retain talent.
These growing pressures have substantial implications for how IT professionals spend their day. Although an IT team’s initial priority resides in ensuring service availability and reliance, frequently, a substantial portion of their time is invested into crisis management – time that could be better used innovating.
