For Dr Satya Garimella, the Co-Founder, CPR and Chief of Cardiology, Baptist Floyd Hospital, Louisville, USA, and Krishna Kottapalli, Co-Founder, CPR and a healthcare entrepreneur & startup advisor, the challenge of expanding access to critical healthcare is also a question of building a sustainable, scalable operating model.
Their experience spans both healthcare entrepreneurship and infrastructure creation-from building SCIO Health Analytics into a business acquired by EXL to setting up 11 ICUs across four states through Compassionate Patient Response (CPR). In this conversation, they discuss the business principles behind scaling healthcare, including capital efficiency, funding, partnerships, technology adoption, and the need to make critical-care infrastructure financially and operationally sustainable, particularly in India’s Tier 2 and Tier 3 markets. Edited excerpts.
