A man waited for two-and-a-half hours’ to find out his crucial cancer surgery had been cancelled. And on the very same day, at a different hospital, his wife claims she was forced to recount her medical history from memory as staff ‘didn’t have any details for her’.
The couple’s ordeal comes amid an ongoing IT crisis plaguing four major hospitals across Greater Manchester. The IT glitches have continued for two weeks, forcing appointments and surgeries to be cancelled, as well as causing A&E delays, according to multiple NHS staff.
Experts have been flown in from the U.S.A to find a fix, and the hospitals have moved to a paper system, with documents being handwritten. But in the meantime, patients and staff have told the Manchester Evening News that they are suffering the fallout of ‘severe delays’ to patient care.
