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The Independent UK
The Independent UK
Olivia Ireland

Canadian government undermined project that would have airlines pay for disgruntled passenger reporting system

Canadian officials and ministers have allegedly tried to delay and undermine efforts that would force airlines to pay for the country’s air passenger complaints system, according to a new report.

Almost 100,000 people are waiting for compensation after parliament directed the Canadian Transportation Agency in 2023 to introduce a cost-recovery fee on airlines.

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