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McClatchy Washington Bureau
McClatchy Washington Bureau
National
Bailey Aldridge

Can’t order your free COVID tests from the government? Here’s what could be going on

A website through which people in the United States can request free COVID-19 tests from the government launched Tuesday, Jan. 18. But some people have reported technical issues with ordering the tests.

President Joe Biden’s administration is purchasing 1 billion rapid at-home tests to be made available for free as the omicron coronavirus variant — which evades COVID-19 vaccines and transmits more easily — spreads throughout the country. The first 500 million of those tests are now available online at COVIDtests.gov.

Each household can place only one order, which includes four test kits. The White House has said it’s limiting the number of tests each household can order to “ensure broad access.” But since the site has launched, some people have been getting error messages when they try to order their tests.

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