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The Independent UK
The Independent UK
Travel
Simon Calder

Can easyJet wrongly turn passengers away from flights and reject claims with impunity?

Getty/iStock

“Nothing makes up for the upset at being turned away at the boarding gate after looking forward to going away.”

Tracey Robbens is one of thousands of British travellers wrongly denied boarding by airlines who chose to ignore the post-Brexit European Union rules on passport validity.

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