Watchdogs have slammed energy firms’ handling of the aftermath of Storm Arwen which left hundreds of residents across Perth and Kinross with no power for a week.
Regulator Ofgem published its report into the storm response following a six-month review and have made recommendations to ensure widespread outages don’t happen on the same scale again. Storm Arwen caused carnage in November with 800 rural Perthshire homes were left without power for a week.
Ofgem criticised the “unacceptable” length of time people remained off power, the “poor” communication received from network operators and the time taken for compensation payments to be dished out.
