Call handler ‘at fault’ for not calling ambulance for sick baby, inquest hears

Allyn and Jenny Condon outside the Royal Courts of Justice in London (Tom Pilgrim/PA) - (PA Archive)

A 111 call handler referred the parents of a premature baby to an out-of-hours GP rather than dispatch an emergency ambulance to their home due to “external pressures”, an inquest heard.

Two-month-old Ben Condon died at Bristol Children’s Hospital in April 2015 after developing a respiratory illness.