A triple-zero call made by a security control room operator on duty at Westfield Bondi Junction was made too late and was so unclear it risked confusing police into thinking there was another attacker armed with a gun still at large inside the shopping centre, a counter-terrorism expert has said.
The security officer, who cannot be named, had left the control room for a toilet break when Joel Cauchi, 40, launched his stabbing attack that killed six people and injured 10 others at the Sydney shopping centre in April 2024.
