A woman noticed some issues with her Lululemon jacket the moment after she washed it for the first time. Confused, she took it to the Lululemon store, where they gave her advice that she never would have realized unless she had asked.
In a video with over 1.1 million views, Caitlin Tran (@catlintran) explained how different Lululemon fabrics need special care. Unfortunately, she learned through personal experience, as her brand-new oversized jacket from the company pilled almost instantly.
