Shoppers are angry after Tesco announced changes to its home delivery costs.
At the moment customers need a minimum £40 spend online to avoid further charges. If they don't meet that spend, they have to pay an extra £4. But now the retailer is making shoppers pay a minimum of £50 and increasing the charge to £5 for those who don't.
The move, which will see the changes implemented from May 2, hasn't gone down well with customers, many of whom say they will no longer be ordering from the supermarket.
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Responding to a post about the fees in a budgeting Facebook group, one said: "What’s happened to the ‘every little helps’?? Shocking!!"
"No more tesco," said another, while a third added: "Bye bye Tesco."
Others defended the retailer saying because of price rises, it's not that difficult to reach the £50 - and they fear other retailers will now do the same.
"It's OK shaming Tesco for the increase, but Morrisons, Sainsbury's they will all do it," said one. "The cost of food is ridiculous. I see it every day when I'm at work as I have to put the increases out.
"My food shop used to be £60, £65 maximum, now I spend £110, yet I buy nearly all the same things if not less, the worst thing is it's still going up, there is no stopping, it won't go back down."
Another added: "I think all other supermarkets will soon follow suit on this one. It’s a shame because I live alone but In a second floor flat so once a month or so I do get a Tesco delivery of heavier items. Canned stuff. Bleach. Cleaning products wine etc etc.
"But I don’t want to have to spend an extra £10 a month to do so, so I won’t be shopping at Tesco."
Tesco says the changes will 'ensure our grocery home shopping operation remains as efficient as possible'.
On Click and Collect orders, the minimum basket value will remain at £25. The surcharge for baskets under £25 will be £5.
A Tesco spokesperson said: “To ensure we can continue to serve our online customers as effectively as possible, from May 2 we are making some changes to our minimum basket threshold, the first change we are making in nearly eight years. For the vast majority of our customers, there will be no change to the way they shop.”
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