Go North East has won a gold award at the Chartered Institute of Logistics and Transport (CILT) Annual Awards for Excellence.
The company won the award for Passenger Transport Excellence, with judges praising its efforts to increase passenger numbers and switch to low-emission electric buses.
Stephen King, commercial director at Go North East, said: “The last two years have been difficult for most and there has been great work done by many businesses, so to come out on top and to be recognised alongside these companies is a major honour.