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Fortune

John Kell

Business leaders are 'likely underestimating' the potential of A.I., but there is still some risk

Dan Schulman PayPal Skillsoft Brad Jackson Chemours Jason Girzadas Mark Newman Fortune

(Credit: Getty Images)

As the hype around artificial intelligence shows no sign of abating, PayPal CEO Dan Schulman believes business leaders are “likely underestimating” the impact generative A.I. will have on the world.

“It would not surprise me, if across all industries—whether it be front office, back office, legal, marketing, parts of finance—that you see 30% to 40% productivity improvements,” said Schulman of generative A.I. during a virtual conversation, hosted by Fortune, with a group of CEOs discussing emerging tech trends.

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