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Evening Standard
Evening Standard
National
Neil Lancefield

Bus satisfaction in England increases after ‘positive changes’

Passenger satisfaction with buses in England outside London increased last year after ‘positive changes’, according to a new survey (Alamy/PA) -

Passenger satisfaction with buses in England outside London increased last year after “positive changes”, according to a survey.

Watchdog Transport Focus said overall satisfaction in 2024 was 83%, up from 80% in 2023.

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