A schoolgirl was left in "flood of tears" after being stranded at a bus stop for the third time in the space of just one month. Lois Bailey, who has just started Ysgol Maes Garmon secondary school, was left "completely alone" at Wrexham bus station last week after the QR code on her phone failed to scan.
The 11-year-old couldn't get the code to load on her phone, but was still able to prove she had a valid ticket. However, because it wouldn't scan, the bus driver would not allow her to board and she had to call her dad.
The issue has happened twice already this month, with the 11-year-old's parents now left "constantly worrying" that she will not get to school in the morning. Like many other pupils, Lois lives in Wrexham and goes to high school in Mold, Flintshire.
