North East bus chiefs have been told they must turn around deteriorating bus services that passengers say leave them feeling like “second-class citizens”.
Operators have come in for major criticism over recent weeks, with many services regularly being delayed or cancelled – on top of significant cuts imposed since the Covid pandemic. Bus company bosses appeared before council leaders on Tuesday and were told that the last few months had been “utter misery” for people in the worst-affected areas, such as the villages of Hazlerigg and Dinnington in the north of Newcastle.
Meanwhile, a passenger group has pleaded for bus services to be restored to their previous levels and say that some places have virtually no buses on evenings or weekends.
