It’s telling that U.S. President Donald Trump’s administration wants to fire bureaucrats. In its view, bureaucrats stand for everything that’s wrong with the United States: overregulation, inefficiency and even the nation’s deficit, since they draw salaries from taxpayers.
But bureaucrats have historically stood for something else entirely. As the sociologist Max Weber argued in his 1921 classic “Economy and Society,” bureaucrats represent a set of critical ideals: upholding expert knowledge, promoting equal treatment and serving others. While they may not live up to those ideals everywhere and every day, the description does ring largely true in democratic societies.
I know this firsthand, because as a sociologist of work I’ve studied federal, state and local bureaucrats for more than two decades. I’ve watched them oversee the handling of human remains, screen travelers for security threats as well as promote primary and secondary education. And over and over again, I’ve seen bureaucrats stand for Weber’s ideals while conducting their often-hidden work.
