A Buffalo woman has gone viral after her $400 Coach bag failed to meet expectations. In the video, which has amassed 18,600 views, TikTok user Olivia (@livvielife21) recounted what she described as the “worst” and most “uncomfortable” shopping experience she’s ever had.
Olivia began by explaining how, after getting a bonus, she purchased a $400 bag from Coach’s diamond collection. She did this on 6:30pm on a Friday night. The bag was rung up without issue and, all in all, it was a swift shopping trip. However, when she tried on the bag, she discovered several defects. The bottom right of the leather was warped, the stitching seemed roughened up, the leather was peeling, and a crystal on the top right of the bag split in half.
