Telecoms giant BT cuts another 5,000 jobs as broadband customers go elsewhere

BT is undertaking cost-cutting measures as it tries to navigate a ‘competitive’ broadband market - (PA)

Telecoms giant BT has announced a significant reduction in its workforce alongside a notable loss of broadband customers to rivals, as it navigates a “competitive” market.

The company reported a decline of 242,000 Openreach broadband customers during the second quarter of 2025.