As broadband customers are subjected to further price hikes this month, the cost of living crisis continues to make basic internet access and home entertainment even more expensive.
The latest price hikes have seen customer bills increase by as much as 15 per cent mid-contract as providers combat rising business costs and an increase in the Consumer Price Index (CPI) rate of inflation.
For some households, the constant battle to keep on top of ever-increasing prices may be proving too much. But even with so many households struggling to make ends meet, only a small number of BT customers are eligible for the reduced-price package. Here's why
