A council in Nottinghamshire has issued a warning after some people missed out on the council tax rebate amid soaring energy prices. The authority says this is because of account 'discrepancies'.
Most people across the county should have received £150 from the council in which they pay their tax to, if done via direct debit. Some authorities, including Nottingham City Council, reported delays to the process but it is understood these issues have now been resolved.
However on Friday, May 20, almost a month after rebates were initially supposed to have been paid into accounts, Broxtowe Borough Council said some people may not have been paid. It comes as some councils raised concerns over fraud.
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The council said: "During the required checks for the energy rebate, we have identified a number of council tax accounts, that pay by Direct Debit, where the name on the bank account is different to the person liable to pay the council tax. Where the council has not been able to pay the energy rebate payment, as it was unclear of the account discrepancy, a letter has been issued informing residents of the requirement to apply using the council’s online application form.
"We apologise for any inconvenience this may have caused. If you don’t pay your council tax by direct debit and haven’t yet filled in our online form, you can do so at https://www.broxtowe.gov.uk/counciltaxrebate."
Those who do not pay tax via direct debit will be contacted in due course via written letter. This letter will contain instructions of how to claim the £150. Anyone who is worried about money is urged to access free advice at Citizens Advice and Money Saving Expert or make an appointment with the council's Welfare Rights Service.
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