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Digital Camera World
Digital Camera World
Paul Hatton

Brother VC-500W thermal printer review

Brother VC-500W thermal printer on a wooden table.

The Brother VC-500W is a lightweight, small-format label printer that has wireless connectivity. Thanks to its ZINK paper, it is possible to print color with no problems such as smudges and tears. The printer is not particularly quick, with 0.3 inches printed per second. Operating system support spans across Windows, macOS, iOS, and Android.

Thanks to the ZINK paper, it is possible to print color labels with no trouble at all. This paper avoids the pitfalls of traditional color printing with no problems like smudges, tears, or water damage. 

The printer can accept roll widths of 9, 12, 19, 25, and 50 mm, although the included roll is only 25mm. What is more impressive is the 420mm length that this printer is capable of printing up to.

Wireless connectivity makes this one of the more flexible label printers, with the possibility to print straight from a phone's camera roll or social media. This makes it perfect to create labels for around the house or for special events. The free Color Label Editor 2 app offers a wide array of design tools for creating perfect layouts.

(Image credit: Paul Hatton / Digital Camera World)

Brother VC-500W: Specifications

Brother VC-500W: Design & Handling

(Image credit: Paul Hatton / Digital Camera World)

Brother continues its long-standing history of making great products. The VC-500W is a beautiful-looking unit with a mix of white and black plastic that will help it stand out on any desk. The top face includes three LED lights that act as status indicators, as well as two buttons. These buttons are not depressable, which makes it a little tricky to know if you've pressed them or not. The on-off button, on the other hand, located on the right-hand side, is a physical button that provides the necessary pressing feedback. The power port is located underneath the unit, and there's a handy cable trail that ensures the power cable is neatly placed out of the way.

The roll is located at the rear of the unit, with no flap or panel to protect it. The benefit of this is that the roll can be removed quickly and without fuss, but the downside is that it could get knocked and damaged. The roll clicks in and out of the unit really nicely, but if you remove and reinsert it mid-roll then you'll need to make sure the front strip of the roll is fed properly back into the printer. 

(Image credit: Paul Hatton / Digital Camera World)

Brother VC-500W: Performance

The Brother VC-500W performs pretty well considering its printing colour at 313 dpi. Photos and text are printed to a high resolution with no visible separation of dots. The speed at which the labels are printed is pretty slow and it does take a while to receive the necessary printing data and warm up to the point of being print-ready. The cutting of the labels is automatic but there is around 5 to 10mm of roll wastage between labels when printed on different print runs. Connection with the Brother Color Label 2 app was reliable and efficient.

(Image credit: Paul Hatton / Digital Camera World)

Brother VC-500W: Verdict

The Brother VC-500W is a very capable color printer. At a resolution of 313 dpi, prints are produced at a top-quality resolution. Colors are not hugely accurate, with natural skin tones skewing significantly towards magenta. The ZINK paper is top quality with no smudging or tearing problems. Label width tops out at 2 inches, which is plenty for creating event labels or home-based labeling but is lacking for anything bigger. The 420mm maximum length is fantastic for creating long labels. The printer works across all major operating systems and is even able to connect wirelessly to mobile devices.

(Image credit: Paul Hatton / Digital Camera World)
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