Britons with prepay meters urged to use vouchers as £160m goes unclaimed

Households with an analogue prepayment meter must redeem their vouchers at a post office or PayPoint. Photograph: Libby Welch/Alamy

Ministers have urged households using prepayment meters to redeem vouchers offering support for their energy bills, as the government said £160m remained unclaimed.

Households with traditional analogue prepayment meters are entitled to claim discounts of up to £400 on their energy costs under the energy bills support scheme, which is open until 30 June.