British couples have lost tens of thousands of pounds after an IVF clinic in Portugal filed for insolvency – leaving many in limbo mid-treatment – in what has been described as the “biggest disaster globally in the sector”.
Ovom Care continued to take payments from its patients and administered treatments just days before they abruptly closed their business. Given that many of their patients had not paid via a credit card to avoid hefty exchange fees, they have been informed they are ineligible for refunds and have received no word about compensation.